Terms & Conditions
PLEASE NOTE THAT ALL SALES ARE FINAL - WE ACCEPT EXCHANGES ONLY IN CASES OF DEFECTIVE PRODUCTS, NO REFUNDS WILL BE GIVEN!!!!
FreeTV4Life.ca guarantees its customers working products. Please understand because of the nature of Electronics equipment, many factors can cause these products to stop working at any time. We sell our equipment under the condition that it is working at the present time but cannot be liable for what may occur in the future. If the order is received and any equipment is damaged or may have been tampered with during the shipping process, please contact us and we will resolve the issue. If any equipment is malfunctioning, please contact us and we will attempt to resolve the issue promptly. Due to the nature of the industry, All Electronics and accessories Sold by us carry a 30 Day Exchange Policy from the date of arrival, we only exchange for the same exact product where product is defective i.e. hardware related problems, almost all software related issues can be solved by a Factory Reset. After 30 days, All products carry the warranty provided from the manufacturer which is usually 1 Year from the date of order. All returned merchandise must be in absolute perfect and new condition, in original carton with all manufacturers included accessories. WE ACCEPT EXCHANGES ONLY, NO REFUNDS WILL BE GIVEN!!!!
WE RESERVE THE RIGHT TO INSPECT EXCHANGED DEFECTIVE PRODUCTS TO CONFIRM HARDWARE RELATED ISSUES. IF ISSUES ARE DETERMINED TO BE CAUSED BY THE USER I.E. UNAUTHORIZED SOFTWARE MODIFICATION, FIRMWARE UPGRADES ETC. YOUR TRANSACTION WILL BE DENIED.
Warranty Policy: Warranty coverage from all manufacturers is usually 1-2 Years from the date of purchase. Any unauthorized software or non-manufactures firmware uploaded to your receiver will automatically void the warranty of the receiver. The manufacturer does not support third party software. We do not support any 3rd party software We are not responsible for receivers or accessories that have been modified. Only official software and upgrades available from the manufacturers can be used and found on their websites.