Terms & Conditions

PLEASE NOTE THAT ALL SALES ARE FINAL - WE ACCEPT EXCHANGES ONLY IN CASES OF DEFECTIVE PRODUCTS, NO REFUNDS WILL BE GIVEN!!!!

FreeTV4Life.ca guarantees its customers working products. Please understand because of the nature of Electronics equipment, many factors can cause these products to stop working at any time. We sell our equipment under the condition that it is working at the present time but cannot be liable for what may occur in the future. If the order is received and any equipment is damaged or may have been tampered with during the shipping process, please contact us and we will resolve the issue. If any equipment is malfunctioning, please contact us and we will attempt to resolve the issue promptly. Due to the nature of the industry, All Electronics and accessories Sold by us carry a 30 Day Exchange Policy from the date of arrival, we only exchange for the same exact product where product is defective i.e.  hardware related problems, almost all software related issues can be solved by a Factory Reset. After 30 days, All products carry the warranty provided from the manufacturer which is usually 1 Year from the date of order. All returned merchandise must be in absolute perfect and new condition, in original carton with all manufacturers included accessories. WE ACCEPT EXCHANGES ONLY, NO REFUNDS WILL BE GIVEN!!!!

WE RESERVE THE RIGHT TO INSPECT EXCHANGED DEFECTIVE PRODUCTS TO CONFIRM HARDWARE RELATED ISSUES. IF ISSUES ARE DETERMINED TO BE CAUSED BY THE USER I.E. UNAUTHORIZED SOFTWARE MODIFICATION, FIRMWARE UPGRADES ETC. YOUR TRANSACTION WILL BE DENIED.

Warranty Policy:  Warranty coverage from all manufacturers is usually 1-2 Years from the date of purchase. Any unauthorized software or non-manufactures firmware uploaded to your receiver will automatically void the warranty of the receiver. The manufacturer does not support third party software. We do not support any 3rd party software We are not responsible for receivers or accessories that have been modified. Only official software and upgrades available from the manufacturers can be used and found on their websites.

SHIPPING TERMS

Shipping Methods: FreeTV4Life.ca provides shipping to Canada and the UNited States. We use Canada Post Expedited Parcel and Xpresspost.

Please Note: Canada - From the time of your order you can expect delivery within 2-9 business days anywhere in Canada. Once your transaction has been cleared by our processing department your package will be shipped. Please understand that it can take up to 48 hours to successfully verify and authorize a credit card purchase online before we can ship. Remember, weekends and holidays are not included in the shipping times.

United States - We are not responsible for any Customs Clearance or Duty Fees you may incur shipping to the United States.

Please do not forget to provide all of your shipping and contact information during the checkout process!

A NOTE ABOUT XBMC ADDONS and A DISCLAIMER!

Your product may come preloaded with a specific set of software from the factory - however, neither XBMC nor FreeTV4Life.ca or any of its employees, representatives, etc. provides content or media files themselves. You either must legally own all media or use the addons that can be found in official XBMC repositories. FreeTV4Life.ca is not responsible for the manner by which you obtain your media files, and we have no control over what you the end user may access. By purchasing you agress and understand FreeTV4Life.ca is not liable for any legal issues associated with the use of XBMC software and will not be liable for any damages caused through any form or use of XBMC software and any purchases done through this website.